Shipping and Handling
What will shipping cost me? Do you ship internationally?
Shipping is free.
Orders received before 5:30pm ship the next working day.
International customers are responsible for making sure that they can receive parcels, and for any customs or duties payable. Sorry, I can’t mark items as gifts.
What are your policies on refunds and exchanges?
Refunds and exchanges are possible if the garment is returned in its original condition, within one month of purchase (two months for international orders). I can’t accept altered or worn garments for exchange or refund, so please make sure you like the fit before you get your pants hemmed.
Exchanges are free so it won’t cost you any extra to get the perfect fit: you are responsible for the cost of returning the garment to me, but I will pay to send your replacement to you.
Please keep in mind that if you make a habit of returning many garments within a small time frame, I reserve the right to refuse future purchases.
You must email ahead (anne@sarahvainandtall) to let me know your package is on the way.